How often do you monitor your Mailer Scorecard? Are you comfortably meeting all the thresholds set by the USPS - or are you barely meeting, or even falling below them? It is absolutely critical for mailers to monitor their Scorecard regularly, track mailing performance and gain
insights to problem areas which need to be improved so they do not end up paying penalties.
The 2015 National Postal Forum offered huge learning opportunities for all who attended. The event this year was very educational AND there was lots of excitement in the air. It is very evident that it is best for all involved when the USPS works directly with the Mailing Industry.
Labor saving devices. Every labor saving device I can think of is great, everything from all the production machinery that is essential to mail and parcel production and distribution to laundry machines and dishwashers in every home. The thousands of machines and
software that makes them better all make life better for humans.
It seems like only yesterday when mailers were scrambling to upgrade their software and in-house systems in order to meet the September 2014 rate changes. Then the mailing industry prepared for new rates and Postage Statements for April 26, 2015. This April rate change was filled with lots of confusion due to the fact that the Postal Regulatory Commission (PRC) twice remanded the rate proposal submitted by the USPS®. Everyone in the mailing industry was in suspense wondering when and what the final rate adjustments would be. As it turns out, the USPS is delaying implementation of the new rates until all of the proposed market-dominant changes are approved by the PRC. Though it is too early to know when that will be, it would not be unreasonable to see the USPS implement this rate change as early as May 31, 2015.
For many years, Window Book has focused on making it easy for mailers to use post-presort software to provide accurate eDocs to PostalOne. The quest to make this faster, easier and more automated continues to this day. When the PRC ruled in November of 2013 that Full-Service constituted the equivalent of a 4.1% to 4.9% postage increase, I thought that they were way off base. Even considering the cost of updating software, equipment and changing production processes, that number really seemed way off. Even the labor costs for post-presort Mail.dat editing is tiny compared with this 4.1% - 4.9% number. So where is all this extra expense coming from? Labor.
For years the USPS has been encouraging mailers to submit their Mail.dat files to PostalOne! in order to participate in programs such as eDoc, Full-Service Intelligent Mail, eInduction and Seamless Acceptance. We at Window Book think PostalOne! eDoc is terrific for the USPS and the mailing industry, but there are definitely things that can be improved. One thing in particular is retrieving and downloading finalized postage statements. For you and your clients this is a very time-consuming and tedious process.
Here at Window Book we get questions all the time from mailers asking about their Mailer Scorecard. How do you apply for a Scorecard? What if access is denied when you are trying to review your Scorecard? How do you find out what to do about an error; can you drill down to find out? Is there a master list of error codes and what can we do about them? What is an undocumented mailpiece? And the list goes on and on.
The United States Postal Service (USPS) recently published a guide to help mailers plan for some of the upcoming changes and deadlines with regards to various USPS programs. Called the Mail Entry Road Map, this guide breaks down these various USPS programs and provides details on the USPS plans and important deadlines for each.