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Customer Support

What others are saying about their Customer Support experience

Customer Support

 
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Needed help, submitted a ticket, Scott called right away and was able to quicky fix the problem. Outstanding support.
- Jay Keenan, Lurepartsonline.com
Feb 27 2009 10:29AM
I like the fact Scott can take remote control of my computer and fix any problem with no help from me!
- Richard Cherney, Director of Computer Services, The Mailworks
Feb 27 2009 10:27AM
Kim is very good at figuring out the issue and resolving it in a timely manner.
- Melissa Hostetler, Cenveo, Accountant
Feb 27 2009 10:23AM
Thanks for taking the time to go through everything and getting in touch with USPS to resolve any confusion with our uuique setup. Look forward to completing the process during our next meeting.
- Brian Trott, Customer Records Supervisor, United States Senate
Feb 17 2009 2:23PM
Steve was great to work with. He had explained to me some things that I had not known and was a great help explaining things to me.
- Dave Poplin, Network Support Technician, GLS Companies
Feb 17 2009 2:22PM
I was not familiar with the program that we used so i was in the dark. amanda took care of everything.
- Denise Pradat, Money Mailer
Feb 10 2009 3:55PM
Very Satisfied- after telling Scott my problem and issues about the program. Scott walked me through the problems, he help me to understand and I was also learning at the same time on how the programs works. Scott is very intelligent and confident, he knows what he's doing and just like me, he likes to get the job done right!
- Leo Espra, BMA, IT Fulfillment Manager
Feb 3 2009 1:24PM
Scott was extremely helpful. I don't remember when the last time it was I received such great service.
- Belkys Rovirosa, Aetna
Feb 3 2009 1:22PM
Scott was very helpful and patient with showing me, who isn't very computer literate, what I needed to do. I don't know what I would do without all of the fine help I receive from your reps.
- Deloris Hadaway, MedPoint Advantage, Shipping Director
Feb 3 2009 1:16PM
Scott was extremely helpful. I don't remember when the last time it was I received such great service.
- Belkys Rovirosa, Aetna
Feb 3 2009 1:16PM
Teresa is just great!! :) No matter what the hour she is there for us!!! Couldn't do it without her.
- Billye Ruth Logan, Shipping Manager, Southern Drugs and Diabetic Shoppe
Feb 3 2009 1:11PM
Teresa is just fantastic. Never any problems when she does things.
- Ann Griffis, Adm. Asst., Gathright-Reed Diabetic Supply
Feb 3 2009 1:02PM
Scott is very knowledgable on his job and easy to work with.
- Joyce Laughlin, Maverick Media, Mailroom manager
Feb 3 2009 12:59PM
The experience with Scott has been rewarding. Our PPP system works well and with Scott's tech support - it is even better.
- jerome Bulkan, www.licenseplates.tv c/o Autogeardepot.com, Inc.
Jan 8 2009 4:29PM
Scott DeMayo was awesome! He was knowledgeable, friendly, and had a great sense of humor!
- Steve S., Crown Awards, Network Administrator
Jan 8 2009 4:27PM
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