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What others are saying about their Customer Support experience

Customer Support

 
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The best customer service in the any industry.
- Monica Rueda, Toyzz
Jun 4 2008 1:55PM
Everything was done in a timely manner.
- Rick S. Cecil, Sr Systems Analyst, Baycare Homecare
May 30 2008 12:57PM
Barb was very helpful - looked for a solution, even though the problem was unusual was very prompt at getting back with me and made herself available when I needed to call back.
- Sue Mcfarland, Commercial Letter
May 30 2008 12:56PM
Teresa was great to step in early in the morning and help get our tracking inserted into the order manager for the previous days orders.
- Mark Domaille, General Manager, Mightypets.com
May 30 2008 12:53PM
Awesome. Scott's always a huge help.
- Jacob Swanson, Reno Branch Manager, DVD Empire
May 30 2008 12:49PM
Teresa did a great job. We really appreciated her help.
- Bruce Fuhrman, Operations Director, Skyvision, Inc.
May 20 2008 1:14PM
Scott Was very helpful and seemed to know exactly what was needed to fix the problem.
- Bill Kring, Mail Operations Lead, Quebecor World
May 20 2008 1:13PM
Great - understood the problem & what needed to be done right away. Got us up & running quickly, and cleaned up other inconsistencies / potential issues that he observed.
- Rich Lockney, Systems Manager, Upton Tea Imports
May 20 2008 1:12PM
Scott was able to fix the issue in less than an hour, including the successful attempts to remove errors (after years of having them ignored here), and introduced us to possible increased speed through the scheduler and the use of ftp as opposed to http. Our firewall does not allow us to do so, but the thought was outside the box for us. Very smart.
- Harlen Arbeiter, IT Manager, Postal Center International
May 20 2008 1:09PM
Great experience overall, as ALWAYS with Windowbook support.
- Jeanine Fladeboe, Systems Administrator, Archway Marketing Services
May 20 2008 1:07PM
Great people - very helpful and quick on response. thanks again guys
- Lidia, Direct Shopping Network
May 20 2008 1:07PM
Scott - is doing such an outstanding Job. Without his help and knowledge on WindowBook PPP system - we will miss the big shipments for our clients. With his help we can be able to ship our shipments ontime... Great Job well done...
- Leonard Espra, BMA, IT Fulfillment Manager
May 20 2008 1:06PM
Teresa is very knowledgeable and made the upgrade process a pleasure.
- Tony Holmes, Logistics Supervisor, Tribune Direct Marketing
May 20 2008 1:05PM
Excellent work
- Kathy McMichael, Husker Heaven, Owner
May 20 2008 1:04PM
Teresa is very knowledgeable and made the upgrade process a pleasure.
- Tony Holmes, Logistics Supervisor, Tribune Direct Marketing
May 20 2008 1:04PM
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