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As always Teresa was extremely helpful finding a useful solution for my problem!!
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- Lisa Stein, Vice President, Treasury, Premier, Inc.
Apr 8 2010 4:41PM
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Excellent - did exactly what I needed, plus a little extra to make life easier in the future.
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- Kevin Lynam, VP Business Integration, Direct Logistics
Apr 8 2010 4:41PM
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As a support person myself I really feel like Windowbook has it all together and should change nothing. Scott has been very professional and attentive to our needs throughout. I would also like to commend Teresa Tabor as she has also been very helpful.
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- Tom Abbott, Warehouse System and Network Support, Hewlett Packard
Apr 8 2010 4:40PM
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Excellent!! Teresa was very helpful, answered all my questions, and stayed longer online while I confirmed my problem was resolved.
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- Stephanie White, Benefits Assistant, The Vita Companies
Apr 8 2010 4:40PM
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Very positive experience, Scott is very well-rounded and an assett to the customer service team. Scott was very helpful and diligent. He was very knowledgable on attaining the end result in migrating HP to WB on Windows XP. He was very determined to keep HP happy as well as our clients.
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- Andrew Phenis, Distribution and Materials Planning IV, Hewlett Packard
Apr 8 2010 4:39PM
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Nothing to improve. Mary was right to the point.
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- Jose Diaz, Director Postal Services, Redi-Mail Direct Marketing
Apr 8 2010 4:39PM
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Scott was excellent and fixed my issue and we are now upgrading the program as well. He kicked butt for me today.
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- Christopher Nash, CIO, AllAboutDance.com
Apr 8 2010 4:39PM
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I do not see any need to improve a "We'll take care of that for you" mind set. This level of service is rare indeed. Scott did a great job and was very helpful in our migration of this software to the new PC.
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- Terry Robertson, Tech Admin, Mailhandlers
Apr 8 2010 4:38PM
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The whole experience was great. Short but productive. She helped me resolve a matter in less time then what I thought it was going to take. Mary was Extremely Helpful and knowledgeable. Very pleasant to work with and gave me some needed short cut ideas.
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- Melissa Costa, Production Group Lead, RR Donnelley.
Apr 8 2010 4:38PM
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Scott was very quick to responde and was very helpful in all that I needed.Great experience as it is everytime I need help from Windowbook.
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- Mitchell Taylor, Account Lead, Northrop-Grumman
Apr 8 2010 4:38PM
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Excellent - this is the best way to provide support. He was very helpful and quick to resolve my problem. Scott knew immediately what the problem was.
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- Gary Seira, IT Director - J-C Press
Apr 8 2010 4:37PM
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Scott was GREAT...fast, polite, did a great job, my pc would not run the updates at all. 1 Email, and he was all over it! I wish ALL Tech support was this easy and fast!!! Again....Great job, and Thanks again Scott, Jeff Smith Mail Processing Manager Marketpoint Direct Berlin, CT 06037
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- Jeff Smith, Mail Processing Manager, Marketpoint Direct Berlin, CT 06037
Apr 8 2010 4:37PM
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Teresa is always very helpful & knows how to fix any issue we encounter.
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- Patty Cook, Manager, GMR Gymnastics Sales, Inc.
Apr 8 2010 4:36PM
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Scott was very patient and understanding, plus very helpful in correcting my boo-boo's. Updated all terminals really quickly. Always have wonderful experience when dealing with Scott, Teresa or Charlene.
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- Deloris Hadaway, Shipping Director, MedPoint Advantage
Apr 8 2010 4:35PM
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I love working with Scott. He helps me and show me how to do what I need done.
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- Natasha Jones, Microdynamics group, Mailing Manager
Apr 8 2010 4:35PM
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