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What others are saying about their Customer Support experience

Customer Support

 
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Teresa is always helpful. Very knowledgable of her product.
- Billye Ruth Logan, Shipper, Southern Drugs and Diabetic Shoppe, Charleston, MS
Apr 7 2008 5:34PM
Teresa helped us get our international shipping automated and has helped us save time and money with her solutions. she is always there to get going on the issue and take control of the system if needed. Thanks
- Mark Domaille, General Manager, The Powershopper
Mar 28 2008 3:58PM
Teresa was extremely helpful and was able to resolve all issues.
- Jason Rozencwaig, ABIS, Inc., Accounting Associate
Mar 28 2008 3:58PM
Scott was very patient and understood my problem. The cost of running the department was lowered with Scott's help.
- Jaime Ponce, Production Coordinator, Allscripts
Mar 28 2008 3:53PM
Excellent. I've been in the business for over 30 years and yours is the best customer support service I have experienced. Prompt, curtious and most importantly accurate.
- Robert Ybarra, DBCA Tabs Direct
Mar 19 2008 2:53PM
Extremely helpful and very patient. Was very surprised to even reach someone at the time I called and she worked up until 10pm EST making sure the downloads were successful. Thank you!
- Charles D. Swisher, President - Swisher Pens, Inc. - www.swisherpens.com
Mar 19 2008 2:50PM
She was Great ! She was very helpful, and knowledgeable,patient (and that's important)
- Joseph Radgowski, World Marketing-Atlanta , Systems Support
Mar 19 2008 2:47PM
Very knowledgable of the system, and quick to respond. I tell everyone I talk to about the advantage of utilizing WindowBook as their interface between presort software and the USPS.
- Dennis Kaylor, Distribution Manager, Our Sunday Visitor, Inc
Mar 19 2008 2:45PM
Extremely helpfull above and beyond!
- Amy Prawdzik, President, Cybercartel International, Inc.
Mar 19 2008 2:45PM
Teresa was an absolute delight, and a great help.
- Eric Trenter, Advance Presort Service
Mar 10 2008 4:00PM
Scott D. was quick and efficient!
- G. Tyler, Sunn Battery Co.
Mar 10 2008 3:59PM
I started to think I was going to have to return the printer and then Scott was patient and tried another way and it worked. I really appreciated his persistence in helping me get set up.
- Ginny O'Connor, Customer Service, Hill Consumer Division, Sanford, FL
Feb 26 2008 2:32PM
I just can't say enough about Teresa. She is so patient with us. Seems to know exactly what's wrong and how best to fix it. She makes this "tech support" thing seem so easy. Please tell her how much we appreciate her efforts on out behalf.
- Bob Simpson, Crocs, Inc., Domestic Traffic Manager, Aurora, CO
Feb 26 2008 2:30PM
I love the online chat sessions - much better than tying up the phone lines.
- Vcky Robinson, Owner, crafter's toy box, inc.
Feb 26 2008 2:23PM
Barbara was VERY helpful in designing a report that works for our needs.
- Dennis Kaylor, Our Sunday Visitor, Inc
Feb 26 2008 2:19PM
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