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What others are saying about their Customer Support experience

Customer Support

 
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Teresa was an absolute delight, and a great help.
- Eric Trenter, Advance Presort Service
Mar 10 2008 4:00PM
Scott D. was quick and efficient!
- G. Tyler, Sunn Battery Co.
Mar 10 2008 3:59PM
I started to think I was going to have to return the printer and then Scott was patient and tried another way and it worked. I really appreciated his persistence in helping me get set up.
- Ginny O'Connor, Customer Service, Hill Consumer Division, Sanford, FL
Feb 26 2008 2:32PM
I just can't say enough about Teresa. She is so patient with us. Seems to know exactly what's wrong and how best to fix it. She makes this "tech support" thing seem so easy. Please tell her how much we appreciate her efforts on out behalf.
- Bob Simpson, Crocs, Inc., Domestic Traffic Manager, Aurora, CO
Feb 26 2008 2:30PM
I love the online chat sessions - much better than tying up the phone lines.
- Vcky Robinson, Owner, crafter's toy box, inc.
Feb 26 2008 2:23PM
Barbara was VERY helpful in designing a report that works for our needs.
- Dennis Kaylor, Our Sunday Visitor, Inc
Feb 26 2008 2:19PM
Awesome!
- Gregory Di Cocco, Director of Operations, St Jude shop, inc.
Feb 26 2008 2:17PM
Very Good, never have a problem with support, they're always there to help me out!
- Jacob Swanson, DVD Empire, Reno Branch Manager
Feb 26 2008 2:15PM
Teresa is very knowledgeable and has been an asset to our company.
- Robert Brady, Director of Internet Marketing Maintenance, Powershopper
Feb 19 2008 2:44PM
Barbara is very easy to talk to, she really understands the system and was able to resolve our issues with little disrumption to our daily process.
- Ruthann M. Stief, Marketing Manager, Northstar Marketing Communications Group
Feb 19 2008 2:42PM
Scott was very helpful. He took a new pc and had it up and running with DAT-MAIL in no time.
- Nicolas Pollara, Mail Manager, Delta Graphics Inc.
Feb 19 2008 2:41PM
Barbara is always very helpful and quick to respond.
- Tammy Hart, Account Manager, Mailing Gannett Offset
Feb 19 2008 2:38PM
Went above and beyond. I am totally amazed. Not only did Scott fix up my mistakes/problems, but he upgraded software too. He was very patient and flexible while I ran all over the place. I would love to have him for future support sessions.
- Summer Yackman, Network Administrator, St Ives Inc
Feb 19 2008 2:37PM
Seamless! Scott took care of everything
- Steven Filippine, Software Developer, Pitney Bowes PSI
Feb 19 2008 2:36PM
Your organization is the best software support organization I have ever dealt with in my 15 years as a computer engineer.
- Mark P. Clift, Vice President, US itek Inc
Feb 11 2008 12:59PM
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