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Great, all I had to do was set back and watch and learn.
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- Eddie Epperson, Distribution Dept, Closer HealthCare, Inc
Nov 23 2009 10:51AM
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The GoToAssist program is very useful since it allowed Scott to do all the work remotely.
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- Hamza - Shipper - Mymusic.com
Nov 3 2009 3:45PM
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Great, my past experiences with troubleshooting with the people at Window Books has always been easy. They are easy to reach, are very thorough, and know what they are doing.
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- Richard Bernardo, IT, Microdynamics Group
Nov 3 2009 3:45PM
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Teresa was helpful as always. The reason we stay with PPP year after year is the outstanding assistance we get when we have problems. I have never dealt with a company that offered better support than your company
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- mike hanika, Owner, Appliance Sales and Service, San Francisco
Nov 3 2009 3:45PM
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Extremely Positive experience. Scott took his time and each step of the way explained what was happening. I wish he was part of our IT/IS dept. He did the work for me...and it was truly truly appreciated. Everything was done for me. He was very helpful, explained everything he was doing. Very precise and my experience overall was AWESOME. I didnt have to deal with Programming terminology that Im not familiar with or have to do downloads that I couldnt bypass. Scott is a pleasure to work with. Thank you.
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- Anonymous
Nov 3 2009 3:44PM
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I liked the fact that someone experienced took over and showed me exactly what I needed to do without throwing out Programming terminology that I would have to figure out. Steve fixed my issues and walked me thru the correct steps.
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- Anonymous
Nov 3 2009 3:44PM
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Very helpful and knowledgeable.
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- Frederick A Dowdell, Sr Shop Steward Growth Mgmt Coord, USPS
Oct 19 2009 11:17AM
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Very efficient - This was the completion of installation of Software. Scott completed the task in a minimal amount of time, with little or no assistance from me.
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- David Gorham Manager, Postal Services CSG Systems Inc
Oct 19 2009 11:15AM
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Scott was the representative. He was very helpful, took control of the installation, and kept me updated as to the progress.
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- David Gorham Manager, Postal Services CSG Systems Inc
Oct 12 2009 10:49AM
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Amanda as always was great in helping us get through our situation.
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- Paul Ramos, Money Mailer, LLC
Oct 12 2009 10:48AM
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Teresa has been very helpful throughout these drops...using PMOD..... I appreciated her patience with me learning a new program! Thank you Teresa!!!
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- GLS Companies
Oct 12 2009 10:47AM
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As a first user of DAT.MAIL I had problems installing the application due to a failure of my connection. Scott was appointed as a Customer Support where he was very friendly and helpful. He was able to multy task and fixed the problem in a timely manner. I’m happy with the prompt respond and service.
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- Stefan Pantchilev, Process Control Supervisor, DocuLink
Sep 29 2009 12:26PM
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SHE WAS EXCELLENT VERY HELPFUL. I LIKE TALKING TO teresa Tabor she's good at what she does and knows how to help me .I'm very happy to have her assisstance.
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- Debbie Keene, SAFE-LITE OPTICAL
Sep 15 2009 11:20AM
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Amanda was very helpful and prompt, and showed us how to prevent these errors in the future.
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- Shelby Joseph-Infrastructure Manager-Microdynamics Group
Sep 15 2009 11:15AM
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This was my first experience working with Scott. Scott was knowledgable, polite and very helpful.
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- Chris Semper, IT Manager, Transcontinental Direct - CA
Sep 15 2009 11:11AM
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