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Customer Support

What others are saying about their Customer Support experience

Customer Support

 
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GREAT HELP, RESOLVED MY ISSUES PROMPTLY!
- LORI, MAILCLERK, PCMS
Sep 15 2009 11:08AM
Very knowledgable which resulting in minimal time to resolve issue.
- Dennis Kaylor, Our Sunday Visitor, Inc
Sep 15 2009 11:04AM
She was very helpful in finding out what was causing my problems. Also, in stating that she would continue to look into my problem until it was completely resolved. She made it so that I could continue working within Windowbook and keep from getting farther behind.
- Rhonda Chavez, Clerk II, JC Penney
Sep 15 2009 10:56AM
Teresa has gone over and above to provide good customer service. She continues to be very patient while we learn the system and get everything straight with the post office.
- Lisa Stein, VP, Treasury, Premier, Inc.
Jul 27 2009 12:04PM
We appreciate Scott's thoroughness and determination to get our system back ONLINE.
- Joe Dayney, Software Engineer, R Donnelley
Jul 27 2009 12:01PM
Very patient and explains things very well.
- Melissa, Tmc Services
Jul 23 2009 2:36PM
always so very helpful and willing to work to our needs.
- Sascha Watson, Director IT, Mail Order Club Inc
Jul 23 2009 2:36PM
Very informative. Ready to help. Teresa suggested some items that could be customized that will help us validate that all of our mailing has been completed.
- Lisa Stein, Premier, Inc.
Jul 23 2009 2:33PM
Scott was very helpful and got the update done real quick.
- Richard Keenan, Inkjet Technican, Harte Hanks, Jacksonville
Jul 23 2009 2:33PM
Patient; clear; thorough: EXCELLENT!!
- Clif Baker; Manger, DP & IT, Accurate Mailings, Inc.
Jul 7 2009 10:23AM
It was great to have live help.
- Susan Gensel, Tribune Direct, Postal Relations
Jul 1 2009 12:52PM
You guys have the best customer service of any company I know. Where else can I get live tech support at 8 PM?? Thanks!
- Mindy Zalcman, Owner, RCR Fulfillment
Jul 1 2009 12:51PM
Scott was incredibly helpful. He kept me "in the loop" as he was working so I knew what was going on... He not only fixed the problem we were having but took extra time to advise me how to prevent it from happening in the future.
- Dan White, Upton Tea Imports, Sales Support/IT
Jul 1 2009 12:49PM
Scott is a really great guy. I really appreciate his help in fixing up all of the systems. He really made everything go smoothly.
- melissa2, tmc services
May 27 2009 2:17PM
Teresa has always been a great customer service rep. very understanding and really quick resolve.
- Quaydo Rivera, USPS
May 27 2009 2:12PM
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