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Customer Support

What others are saying about their Customer Support experience

Customer Support

 
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Wonderful - I now have a working machine again.
- Dottie Nelson Op Mgr J McGrath Maiing Services, Inc
Jul 19 2010 4:24PM
Scott was very prompt & professional. It was very quick and I really didn't have to do anything, just sit back and wait for scott to finish, which didn't take long at all.
- Bert Collins shipping & recieving manager Cal Pro Inc
Jul 19 2010 4:22PM
Mary was extremely helpful. She was knowledgeable and patient. She was also persistent in getting to the root of the problem and solving it.
- Cyndi Termath, The Mailing House @ Brokers Worldwide
Jul 14 2010 3:57PM
Scott was awesome. He took over my system and allowed me to sit back and watch.
- Jerry Wade Postal Specialist Bridgetree, Icn
Jul 14 2010 3:54PM
More helpful than other assistants. Mary is very patient, I know we asked some dumb questions and she treated them all with the utmost respect.
- David Shrader Data Analyst/Programmer Mailhanders, Inc.
Jul 14 2010 3:48PM
Thank you Mary for being so patient!
- Bruce Thornton, Broadridge Financial Services
Jul 14 2010 3:47PM
Mary was fantastic! She solved my problem. Even stayed past 5pm to help me out. Keep up the great work.
- Rob Glaza, GM, SPC
Jul 14 2010 3:44PM
Mary was such a big help. She knew exactly how to resolve my issues. She is very professional and a great representative of WindowBook.
- Elke Griffin, Senior Account Executive, Bernadette
Apr 8 2010 4:42PM
She knew what my problem was and fixed it in less than 5 minutes.
- Karl L Tyalor, Sr Postal Clerk, Wells Action in Mailing
Apr 8 2010 4:42PM
Scott is very knowledgable on the product and Microsoft OS. The installation took appx 45 minutes but it was all necessary time. Very few installations with such complexity is usually done as painless. Scott has my respects for that.
- Simon Ross, SC Budget & Control Board, Division of Information Technology, Manager
Apr 8 2010 4:41PM
As always Teresa was extremely helpful finding a useful solution for my problem!!
- Lisa Stein, Vice President, Treasury, Premier, Inc.
Apr 8 2010 4:41PM
Excellent - did exactly what I needed, plus a little extra to make life easier in the future.
- Kevin Lynam, VP Business Integration, Direct Logistics
Apr 8 2010 4:41PM
As a support person myself I really feel like Windowbook has it all together and should change nothing. Scott has been very professional and attentive to our needs throughout. I would also like to commend Teresa Tabor as she has also been very helpful.
- Tom Abbott, Warehouse System and Network Support, Hewlett Packard
Apr 8 2010 4:40PM
Excellent!! Teresa was very helpful, answered all my questions, and stayed longer online while I confirmed my problem was resolved.
- Stephanie White, Benefits Assistant, The Vita Companies
Apr 8 2010 4:40PM
Very positive experience, Scott is very well-rounded and an assett to the customer service team. Scott was very helpful and diligent. He was very knowledgable on attaining the end result in migrating HP to WB on Windows XP. He was very determined to keep HP happy as well as our clients.
- Andrew Phenis, Distribution and Materials Planning IV, Hewlett Packard
Apr 8 2010 4:39PM
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